Ever find yourself at party talking to someone who appeared to be a Stepford Wife?
Ever worked with someone who didn’t have the skill set to really do the job they were hired for and you had to manage them or maybe worse be on his “team”?
Ever tried to convince someone of your product’s or service’s value and simply got a blank stare?
These situations rarely end well.
One of the hardest things we have to do is step outside ourselves and try to think like the other person in the conversation. The great thing about parties is you can excuse yourself and simply move on. An employee or customer is an entirely different story.
Most of us believe if we simply keep talking the light bulb will go on and we will get exactly what we want from others. That only works if we are speaking the same language as the other person.
It’s a difficult lesson. Keep at it. Your entire world will change if you do.